Merchant Help Center

Intro to Tipser 1

• How Tipser Works

Customer Service 2

• Customer Service Provider
• Return Process

Integration 4

• About Integration
• Automatic (Touchless) Overview
• Plugin API Overview
• Manual Product and Order Management Overview

Recommendation for Success 0

Product Management 5

• Product Uploading - Manual Merchants
• Product Uploading - API/Touchless Merchants
• Product Updating - Manual Merchants
• Product Updating - API/Touchless Merchants
• Material definitions

Order Management 2

• Order Handling - Manual Merchants
• Order Handling - API/Touchless Merchants

Finance 1

• Order Review and Sales Reports

Troubleshooting 2

• Product listed with incorrect information - Manual Merchants
• Product listed with incorrect information - API/Touchless Merchants

Increase Sales 3

• About Campaigns
• How to Submit A Campaign?
• How to Set Up A Campaign

Payments and Commissions 2

• Getting Paid and Payments - API and Manual Merchants
• Getting Paid and Payments - Automatic (Touchless) Merchants

Inventory FAQ 6

• Can I show/hide specific products on Tipser? - Manual Merchants
• Can I show/hide specific products on Tipser? - API / Automatic (Touchless) Merchants
• I want to create bundle-products on Tipser, how should I do it? - Manual Merchants
• I want to create bundle-products on Tipser, how should I do it? - Automatic (Touchless) Merchants
• I want to create bundle-products on Tipser, how should I do it? - API Merchants

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Sales FAQ 6

• Whom should my customers to contact for order issues?
• Who will take shipping costs?
• How can my products be featured in publishers’ sites?
• What is the return policy and cost?
• Will customers get order confirmation email from Tipser?

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Campaign FAQ 0

Finance FAQ 5

• What is commission?
• What is the commission rate?
• What are other costs on Tipser than commission?
• Why do I receive invoices from Tipser?
• The invoice/payment I got from Tipser is not as expected, what should I do?

Merchant Account FAQ 17

• Which market should I go for?
• Can I sell in multiple markets?
• How does Tipser work?
• Does my product category fit Tipser?
• What is integration?

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Product Updates 4

• Merchant Portal - New Categories and Metadata improvements
• Publisher Portal - Metadata and Category Information
• Publisher Home Page and small search improvements
• Product Updates - Materials Filter and Color Detection Improvement

Bug fixes 6

• Bug fixes 2021-05-24
• Bug fixes 2021-06-01
• Bug Fixes 2021-06-04
• Bug Fixes 2021-06-17
• Bug Fixes 2021-06-21

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