This article describes how to manage products in your Tipser catalog, which depends on the integration method that you use. If you don't know which method you use, please contact merchant@tipser.com.




Manual Integration

If you're a merchant who intend to manually manage your inventory and orders on Tipser, this article will guide you to manage products on the Tipser Merchant Portal.


Upload Products

  • Login to the Merchant Portal with your username and password.
  • Click on the merchant name in the top left corner and switch to the account you intend to upload the product in.
  • Click on “Create products” on the Product Dashboard to enter the product creation page.

  • Filling product information in the product creation page. You must fill in all mandatory fields in order to save the product change successfully.
The mandatory fields include product name, product images, descriptions, department, category (if applicable for the department you choose), brand, price, stock, SKU, and shipping time.

If your account is open for Germany, there are special requirements for products under specific department/category. Please make sure that:
- All products in Health & Beauty are with ingredients information in descriptions and base price.
- All products in Fashion & Accessories are with materials.
Please find more information about materials in the article Material Definitions.
  • With the Department selection, the VAT of the product should be calculated applied.
  • Click “Save” to complete product creation and save the product you just create.
  • Switch to “Publish product” if you want the product to be visible.

  • You can also set the visibility of your products in the product list.


Video instruction.



Success Tips:
1. You can make use of product variants and base prices to manage your products. For different colors of the same products, please create different products.
2. If you have multiple variants, please fill in the shipping time for each of them.
3. In order to boost your sales, ensure customers find relevant products easily by maintaining correct listings and brand consistency.


Update Products

  • Login to the Merchant Portal with your username and password.
  • Click on the merchant name in the top left corner and switch to the account you intend to update the product in.
  • Find the product on the Product Dashboard by product name, product id or SKU.
  • Enter the product edition page by clicking on the product name.
  • Make the change in the relevant field.
  • Make sure all mandatory fields are not empty and all necessary information are included.
  • Click “Save” to save and complete the change.


Video Instruction.


If you only want to unpublish the product, you can do it from the product list by switching off the "publishing" button.




Automatic (Touchless) Integration

If your merchant account is integrated via Automatic (formerly Touchless), you're not expected to do any manual product management in the Tipser Merchant Portal. Instead, you're supposed to manage your products via your web shop that you provided us when you subscribed.


Upload Products

  • Create a new product in your web shop 
  • When the product is successfully created in your web shop, please inform Tipser Merchant Support (merchant@tipser.com) about the new product.
  • We will run an import of your account and get your new product live on Tipser!
  • As long as the product is in published status and with stock, publisher will find it in the their POS Portal.


Update Products

As a merchant with Automatic (formerly Touchless) integration, you do not need to manually update your products in the Tipser Merchant Portal. Instead, please make updates from your web shop.

  • Updating the product on the your web shop
  • If the updates you made are included in our daily synced items, the updates will show up on Tipser automatically within 24 hours.
  • If the updates you made are not included in our daily synced items, please contact merchant@tipser.com to help you.
Items included in daily sync: price and stock.
Items NOT included in daily sync: product name, description, and images.
  • For updates on delivery policy (time and cost), please contact merchant@tipser.com to update in backend.


Plug-in or Custom API Integration

If your merchant account is integrated via API, you're not expected to do any manual product management in the Tipser Merchant Portal. Instead, you're supposed to manage your products via API (Shopify, WooCommerce, etc.) that you provided us when you subscribed.


Upload Products

  • Create a new product in the API E-Commerce platform you provided us. 
  • When the product is successfully created in your API E-Commerce platform, please inform Tipser Merchant Support (merchant@tipser.com) about the new product.
  • We will run an import of your account and get your new product live on Tipser!
  • As long as the product is in published status and with stock, publisher will find it in the their POS Portal.


Update Products

As a merchant with API integration, you do not need to manually update your products in the Tipser Merchant Portal. Instead, please make updates from the API E-Commerce Platform you provided us when you subscribed.

  • Updating the product in the API E-Commerce platform you provided us. 
  • If the updates you made are included in our daily synced items, the updates will show up on Tipser automatically within 24 hours.
  • If the updates you made are not included in our daily synced items, please contact merchant@tipser.com to help you.
Items included in daily sync: price and stock.
Items NOT included in daily sync: product name, description, and images.
  • For updates on delivery policy (time and cost), please contact merchant@tipser.com to update in backend.