As a merchant with API integration, you do not need to manually update your products in the Tipser Merchant Portal. Instead, please make updates from the API E-Commerce Platform you provided us when you subscribed.


Instructions on how to update a product information


Step 1: Updating the product in your API E-Commerce platform

  • Updating the product in the API E-Commerce platform you provided us. 


Step 2: Waiting for the automatic synchronization to Tipser

  • If the updates you made are included in our daily synced items, the updates will show up on Tipser automatically within 24 hours.
  • If the updates you made are not included in our daily synced items, please contact merchant@tipser.com to help you.
Items included in daily sync: price and stock.
Items NOT included in daily sync: product name, description, and images.
  • For updates on delivery policy (time and cost), please contact merchant@tipser.com to update in backend.