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Sales FAQ

Who should customers contact for order issues?
All queries regarding orders or payments should go directly to the merchant.
Tue, 31 Jan, 2023 at 8:38 PM
Who will take shipping costs?
You will decide on the shipping cost for your products. If the shipping cost is not free, customers will pay for the shipping cost for their orders. We ...
Wed, 9 Jun, 2021 at 10:26 AM
How can my products be featured in publishers’ sites?
If editors from publishers are interested in your products and would like to have collaborations with you, they will reach out to you. You can also sugg...
Wed, 9 Jun, 2021 at 10:27 AM
What is the return policy and cost?
Return policy is dependable on you as a merchant.  You can set and later change the return policy in Merchant Portal -> Settings. Please find more i...
Wed, 9 Jun, 2021 at 10:28 AM
Will customers get an order confirmation email from Tipser?
Bolt will send a payment confirmation email to the customer after an order is placed and payment is successfully processed.
Tue, 31 Jan, 2023 at 8:47 PM
Do I get access to consumers' email addresses through Tipser by Bolt?
Yes you do. Depending on how you choose to integrate with Tipser by Bolt, the email can be obtained by different means. If you have chosen to integrate...
Tue, 4 Oct, 2022 at 4:08 PM